To initiate a return, please follow these steps:

1. Contact our customer support team within 7 days of receiving your item
2. Provide your order number and reason for return
3. Our team will email you a return authorization and shipping instructions
4. Pack the item securely in its original packaging if possible
5. Ship the item to the provided return address
6. Upon receipt and inspection, we will process your refund

For a return to be eligible, items must meet the following criteria:

• Returned within 7 days of delivery date
• In original condition, unworn, unused, and undamaged
• All original tags and packaging included
• Accompanied by proof of purchase (receipt or order confirmation)
• Not a final sale item (as marked in the product description)

Certain items cannot be returned, including:

• Downloadable software or digital content
• Perishable goods or food items
• Personal care items (cosmetics, underwear, etc.)
• Gift cards or store credits
• Custom or personalized products
• Items marked as "Final Sale" or "Non-Returnable"

Once we receive and inspect your returned item, we will notify you of approval or rejection. If approved:

• Refunds are processed within 5-7 business days
• Credit will be applied to your original payment method
• Shipping costs are non-refundable unless due to our error
• You will receive a confirmation email when refund is processed